Contact
Talk to a person.
Beekio is a small team. Every message is read by someone who works on the product, usually the same day.
Before you write
- The FAQ answers the common questions about plans, photos, weather, and morning plans.
- The Docs walk through logging an inspection, running a plan, and exports.
- Billing changes and invoices are in the app under Settings → Billing, which opens the Stripe customer portal.
What helps us help you faster
- The email address on your Beekio account.
- What you were doing, what you expected, and what happened instead.
- A screenshot if it is a display problem, and whether you were on a phone or a computer.
Response times
We aim to reply within one business day. Paid plans are answered first. Billing and account access issues jump the queue regardless of plan.
Privacy and legal
Data requests (access, export, deletion) go to support@beekio.com with "Privacy request" in the subject. See the Privacy Policy and Terms of Service.
Company
Beekio, LLC
30 N Gould St, Ste R
Sheridan, WY 82801, USA